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Frequently Asked Questions (FAQ)

Your Guide to Understanding Our Services and Policies

Brokers Realty Group is a real estate company Founded in 2017 by Moath Alsharif, has helped hundreds of people find their dream homes through the efforts of our dedicated employees.

Abdoun, Jabal Amman, Dair Ghbar, Al-Weibdeh, Swefieh, Um Uthaina

We list a range of residential real estate properties including high end quality
apartments, villas and plots through our web and mobile platform. Our listings include everything from new.

We have a dedicated customer care service team, which is available at your
service seven days a week from 8:30 am to 7:30 pm. You can call them on 962791006645 or mail customer service at [email protected].

Check out our website or mobile application.

Select the property that meets your criteria and drop an enquiry for the same.

Go on a site visit of the selected property with our property experts.

Close the deal- We handle all legal paperwork and manage all documentation work with the builder and the bank.

You would receive a call back from us within 10-15 minutes of placing your enquiry with us, provided you have posted your requirements between 9am and 10 pm. Otherwise, we would be reaching you the next day.

Before a tenant signs a lease or rental agreement, the prospective tenant should carefully inspect the rental unit to determine whether and to what extent the landlord is maintaining the premises. Use the inventory checklist as an inspection guide, but carefully look for:

  • Cracks or holes in the floor, walls, or ceiling (which may have been quickly painted over);
  • Signs of water damage in the floor, walls, or ceiling;
  • Signs of mold which may cause severe health effects;
  • Signs of rust in water from the faucets in the kitchen and bath;
  • Signs of insects or other vermin;
  • Any leaks in the kitchen or bathroom; and
  • Any offensive odors (cat, dog, urine, mold, etc.) and
  • Chipping paint on the walls or ceiling.
  • Be sure to also test:
  • The hot water (how long does it take and how hot does it get);
  • The light switches;
  • Heating and air conditioning.
  • Inspect the common areas of the building, its exterior, and the trash receptacles.

Finally, if you are concerned about safety, parking, and your landlord's real affinity toward making repairs, tour the neighborhood both during the day and at night on both a weekday and weekend. Ask the neighbors how they like living in the area and ask tenants how they like living in the building.

Take Pictures Of Everything. Make sure you take pictures both before you move in (especially of any problems) and just before you move out (showing the pristine condition in which you left the premises). Have the photos developed immediately and save the receipt so you can prove when the photographs were taken. These photos will be very useful later if the landlord attempts to withhold your security deposit.

Discuss the items you are concerned about with the Landlord, or the building's
manager. Find out which problems the landlord is willing to fix and if you still want to rent the unit. Make sure you get the landlord's written promise to fix the stated problems in writing and be sure to include the date by which you expect the repairs to be completed.

For any problem you are willing to overlook, make sure you write them down and take pictures or video before you move in. Be sure to use the time and date stamp, if your camera has this feature, otherwise get the pictures developed ASAP.

These items can help you avoid liability for problems that existed before you moved in.

A written agreement, however, is binding. If the landlord agrees to accept a partial rent payment and to provide a grace period for the balance, the tenant must get the agreement in writing for it to be enforceable. The written agreement should state the amount of rent the tenant will pay on time, the date by which the rest of the rent must be paid, the amount of any late fee the tenant must pay, and the landlord's agreement not to evict if the tenant actually pays the amount due by that date. Both the landlord and the tenant should sign and date the agreement and both should have a copy.

YES, but if you give the landlord a holding deposit when you submit a rental
application, and the landlord later does not accept you as a tenant, the landlord must return your entire holding deposit.

Typically NO, unless within the last three months, the tenant has paid the rent with a check that was dishonored by the bank for either non-sufficient funds, or stopped payment.

Yes. If a tenant requests a rent receipt, the landlord is required to provide a signed and dated receipt. Tenants should keep a file with all of their rental receipts and/or canceled checks in the event a dispute later arises.

The landlord cannot raise your rent, during the initial lease term (rental agreement or lease for 90 days, 6 months, 1 year, etc.), unless the lease specifically allows a rent increase.

If you are on a month-to-month tenancy, the landlord can increase your rent up to 10% but only after at least 30 days' advance written notice of the rent increase. The landlord must give a tenant at least 90 days' advance notice if the rent increase is greater than 10%.

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Jordan’s leading luxury property brokers.
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By BRG – Discover your dream home in Jordan. We offer a wide range of apartments and houses for rent.
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Broker Realty Group Logo

Jordan’s leading luxury property brokers. Learn More ➡

Amman Apartments-logo
By BRG – Discover your dream home in Jordan. We offer a wide range of apartments and houses for rent. Learn More ➡

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